Invalid Username & Password
If you receive the error message “Please enter a valid username and password” or "The login information you entered does not match an account in our records", it means that your email is not registered to an account with Dove Channel.
Please see the section in this Help Center about registering for an account if you need more details, or contact us at
support@dovechannel.com
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Forgot Password
If you forgot your password, visit dovechannel.com on your browser and click on the "Login / Sign up" link in the upper right hand of the page. When the login box appears, click on "Forgot Password" at the bottom of the box.