Trouble Shooting
Account Issues
- I’M HAVING TROUBLE SUBSCRIBING
- I HAD A PROBLEM WITH MY SUBSCRIPTION PURCHASE!
- DOVE CHANNEL IS TELLING ME THAT MY USERNAME IS NOT VALID
- I'M A PAYING SUBSCRIBER, WHY AM I STILL SEEING ADS?
- WHY AREN'T CLOSED CAPTIONS AVAILABLE FOR THE SHOW I WANT TO WATCH?
- WHERE CAN I SUBMIT A QUESTION OR REQUEST SPECIFIC CONTENT?
Device Issues
- ROKU DEVICE COMPATIBILITY WITH DOVE
- ROKU : MANUALLY SET CONNECTION SPEED
- ANDROID DEVICE COMPATIBILITY WITH DOVE
- HOW DO I TROUBLESHOOT STREAMING PROBLEMS?
- THE VIDEO QUALITY DOESN'T LOOK VERY GOOD
- HOW CAN I TROUBLESHOOT AUDIO PROBLEMS?