Customer Support -

For Memberships Purchased Through the Dove Channel Android App and GooglePlay

You can cancel directly from your device or through the web. Directions for both are listed below: 


On your Android mobile device

1. On your android device, launch the Google Play Store.

2. Tap My Account.


3. Select Dove Channel to view additional information about your subscription, including the expiration or renewal date.


4. From this screen, you can change your payment method for your Dove Channel subscription or cancel your subscription.


Keep in mind that uninstalling the app will not automatically stop your subscription. In order to avoid future charges, you must cancel the subscription using the process above.


On your PC


1. Go to

2. Along the left side of your screen, select Bills and accounts.

3. Select the subscription you want to cancel and then click "Manage subscription" on the following screen.


4. Select "Cancel subscription" on the following screen.



Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.


If you still need assistance, please contact Google Support at (855) 836-3987. 

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk