If you receive the error message “Please enter a valid username and password” or "The login information you entered does not match an account in our records", it means that your email is not registered to an account with Dove Channel.
You can register for a Dove Channel account on our homepage at www.dovechannel.com.
Please see the section in this Help Center about registering for an account if you need more details, or contact us at support@dovechannel.com
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